This session will explore reasons why some families may not engage with services and supports. We will also explore what we learned from families about the support they needed and could not access during the pandemic. Discussion will include what agencies and policymakers need to be thinking about when reducing services during events such as the pandemic. During the presentation, Dr. Chaya will talk about how service providers can adapt their approaches to engaging families that reflects the challenges families may be experiencing and strategies that have been effective and those that have not.
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