cancellation requests must be made within 15 days prior to the event;
1. Shipping Locations
The Saskatchewan Prevention Institute (Prevention Institute, “we”, “us”, or “our”) ships products within Canada, with preference given to the Province of Saskatchewan.
2. Processing Time
Orders are typically processed within 10 business days. Processing times may vary depending on availability and volume. If you need a rush order, please contact info@skprevention.ca.
3. Shipping Methods and Delivery
Shipping timelines depend on the carrier and destination. Estimated delivery times are not guaranteed.
4. Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
5. Incorrect Addresses
Customers are responsible for providing accurate shipping information. The Prevention Institute is not responsible for delays or losses due to incorrect addresses.
6. In-person Event and Webinar Cancellations
For paid in-person events or webinars:
If we cancel an event, a full refund will be issued.
7. Contact
For shipping and refund inquiries, contact Saskatchewan Prevention Institute, info@skprevention.ca.